Customer Success Manager

Yesterday is history, tomorrow is a mystery, today is a gift, that’s why we call it the PRESENT

About ME

Rafael has worked as a coach, trainer and facilitator since 1998. With his training in psychology from the University of Massachusetts and a Bachelor of Science in chemical engineering from Shenkar, Rafael held leadership roles for numerous international organisations like ManpowerGroup, First Direct Insurance, Swiss Air and ECOLAB.

In 2006, he became a Certified Professional Co-Active Coach with The Coaches Training Institute, followed by being a faculty member, Certification program leader, supervisor and examiner for the organisation. He is certified as Professional Certified Coach (PCC) by the International Coach Federation (ICF), served in the leadership team of ICF Israel and has worked with hundreds of individuals, teams and executives in start-ups, medium-sized businesses and large organisations in fintech, pharmaceutical, transport and other industries, such as Continental, Rolls Royce, Merck, Vodafone and many more.

Rafael was a founding partner of The Wisdom Tree Academy and Collective IQ, and has extensive experience in team building, culture-gapping, experiential workshop facilitation, leadership & relationship coaching and agile organisational development, especially in fast-growth environments.

Rafael is fluent in Hebrew, English and Spanish.


Rafael is married to Audelia and together they are proud parents of three. In his free time, he walks and cycles extensive distances in remote places, and when the muse is upon him you will be able hear his guitar playing.

My recommendations

  • Watch a Disney film with your inner child and then take that child to work with you.

  •  The book Hero’s  journey